Support Centre

Coupons, Trading Funds & Vouchers

• How to Use Vouchers
• How to Use Coupons & Trading Funds

Spot Trading

• What is an Order book and Market Depth?
• What is a Trigger Order?
• What are Market Orders and Limit Orders?
• What are Market Makers and Takers?
• What is Spot Trading?

Copy Trading

• Lead Trader Behavior Playbook
• Why Did My Copy Trade Order Fail?
• BTCC Copy Trading - FAQ
• An introduction to copy trading l What it is and how to use it
• BTCC Copy Trading Agreement and Guidelines

Identity Verification (KYC)

• How to Correct My Name on the Identity Verification Page
• How to Complete Identity Verification (KYC)

Registration & Login

• How To Register By Email/Mobile Number
• How to Register with a Google, Apple ID, or Facebook Account
• How to login
• How to Bind a Mobile Number
• How to set up Google Authenticator
• How to Reset Google Authenticator

See all 9 articles

Crypto Deposits & Withdrawals

• How to Withdraw Cryptocurrency
• Deposit and Withdrawal Fee Chart
• Crypto Purchase Rules: Additional Withdrawal Fees
• How to Deposit Crypto

Trading

• Forced Liquidation Fees
• BTCC API Trading
• How to transfer funds on BTCC
• Funding Fees
• VIP Trading Fee
• BTCC Risk Reserve Fund

See all 9 articles

Fiat Deposits & Withdrawals

• Withdrawal Review Guidelines and Important Notices
• I have issues buying crypto with a credit/debit card

Other Services

• How to Add BTCC Widget on My Phone
• Follow us on social media
• PR & Marketing Corporation

Campaign

• An Insightful AMA on Trump’s Executive Orders and Crypto’s Future 🔥
• BTCC OG Week: We talked about meme coin predictions for 2025 🔥
• Celebrating BTCC OG Week 2: We invited FLOKI to our Space on X
• 🇨🇦 Exclusive to Traders in Canada! Earn Thanksgiving Season Rewards of Up to 2,200 USDT! 🔥
• Become A BTCC Ambassador Today 🚀
• Feel the thrill of 500x leverage 🏄🏻‍♂️